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HELVEY & ASSOCIATES, INC. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site WWW.HLV.COM. Because this web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. The following 8 areas are reviewed for compliance:
If users have questions or concerns regarding this statement, they should first contact the Director of Web Security at wsa@hlv.com or (574) 269-1726 or 1029 E. Center St., Warsaw, IN 46580. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the web site to resolve users concerns. HELVEY & ASSOCIATES, INC. is the sole owner of the information collected on www.hlv.com. HELVEY & ASSOCIATES, INC. collects information from our users at several different points on our web site. This site is used for service marketing. Any information collected is used to market HELVEY & ASSOCIATES, INC. products and services. No information is shared outside of HELVEY & ASSOCIATES, INC. We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties. A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following internet browser help file directions. Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. The main difference between the two is the clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users' personally identifiable information. Clear gifs can "work with" existing cookies on a computer if they are both from the same web site or advertising company. That means, for example, that if a person visited "www.companyX.com", which uses an advertising company's clear gif, the web site would match the clear gif's identifier and the advertising company's cookie ID number to show the past online behavior for that computer. This collected information would then be given to the advertising company.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site. These are the instances in which we will share users' personal
information: In the event HELVEY & ASSOCIATES, INC. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. This web site contains links to other sites. Please be aware that we, HELVEY & ASSOCIATES, INC., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personal identifiable information. This privacy statement applies solely to information collected by this web site. This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a special job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. If users have any questions about the security at our web site, users can send an email to helvey@hlv.com If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If users have any questions or suggestions regarding our privacy policy, please contact us at: Phone: (574) 269-1726 |
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